If you have any further questions, please reach out to our friendly customer service team.

WelleCo

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">If your payment didn&#x2019;t go through, that&#x2019;s okay! Check that your card&#x2019;s billing details (such as the security code and billing address) match what you&#x2019;ve entered at the checkout. If the issue continues, please contact us&#xA0;</span><a href="https://www.welleco.com.au/pages/contact-us" rel="noopener noreferrer" style="text-decoration: underline; color: rgb(17, 85, 204); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-skip-ink: none;" target="_blank">here</a><span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">.</span></p>

If your payment didn’t go through, that’s okay!

What can I do if my payment is declined?

Payment Methods

Can I take multiple WelleCo products alongside one another?

Are WelleCo products suitable for vegans?

Are WelleCo products gluten free?

Can I take WelleCo products while on pharmaceutical medication?

Are WelleCo products suitable to take while pregnant or breastfeeding?

Can I buy WelleCo products from Amazon?

General FAQs

Christmas Shipping

Do you ship to my area?

How much does shipping cost?

Will I need to pay custom fees?

How and where is my order shipped from?

Shipping

What is your return policy?

Can I change or cancel my order?

Can I return products purchased somewhere other than welleco.com.au?

What if my order arrives inaccurate or damaged?

Refunds & Returns

How does a WelleCo Product Subscription work?

Can I subscribe from outside Australia?

How do I manage my WelleCo Subscription?

I'm moving, so I need my deliveries sent to a new address - how do I change my shipping information?

I received an email with an offer code - can I apply it to my subscription order?

Subscription

Subscription & Loyalty

Pricing and Payments

Which payment methods do you accept?

What can I do if my payment is declined?Updated 3 years ago